Negotiation and conflict: work with interests, evidence and boundaries
Prepare for difficult conversations by separating the issue, the relationship and the decisions each party can make.
HRM / subject guide
Develop the judgement, relationships and practical skills needed to lead people and influence change.
A suggested reading route
Begin with the first guide, or choose the question you are working on. Each guide connects explanation, application, limitations and further reading.
Prepare for difficult conversations by separating the issue, the relationship and the decisions each party can make.
Balance achievement, teamwork and individual development without pretending that each needs equal time every day.
Adapt direction and support to a specific task while distinguishing the original model from Blanchard’s later version.
Choose among direction, development, connection, participation, high standards and command with attention to their effects.
Connect meaningful direction with learning, individual development and credible everyday behaviour.
Use the framework to organise support and remove obstacles, with room for feedback rather than a rigid campaign script.
Explore what keeps a pattern in place, what makes change possible and what will sustain a better way of working.
Root-cause analysis is often used as shorthand for investigating why a problem occurred.
Use clear expectations and fair exchanges while distinguishing active management from waiting for failure.
Compare leader control, participation and hands-off behaviour without confusing autonomy with abandonment.
Explore concern for people and concern for production as two dimensions, rather than a single trade-off.
Make the boundary between the manager’s authority and the team’s discretion explicit.
Prioritise the growth and agency of others while retaining clear standards and responsibility.
Examine the quality and fairness of each leader–employee relationship, including access to opportunity.
This is a foundation, not complete coverage of every handbook chapter.